Health and Safety Q&A

The safety, comfort and health of our shoppers, employees and guests is our priority. Please see below for information to help on your next visit to Cross County Center.

How is Cross County Center managing health and wellness?

The safety and comfort of our customers, employees and guests is our top priority. Our teams are using CDC approved products and following CDC recommended protocols on cleaning, social distancing and we are following New York state ordinances.

Are all stores open?

Currently all retailers are open. To check the hours of each individual store, please visit our mall directory. Hours are subject to change.

Do you offer Curbside or In-store Pickup?

Curbside and In-store Pickup is available at select retailers and restaurants. Contact the store directly to find out specific hours, pickup location, merchandise availability, payment options and to place an order. Visit our directory listing to see a list of participating stores.

Do you have a Code of Conduct?

Yes, please click HERE to view the entire Code of Conduct. Some highlights of expected guest behavior include:

• • Wear proper attire
• • No threatening physical or verbal conduct allowed
• • No weapons
• • No soliciting
• • No loitering
• • Animals are permitted if leased and under 10 pounds, unless a certified service/disability animal

For questions regarding the Code of Conduct, Lost & Found or other security matters, please contact us via the Cross County Center website HERE

Updated as of 03/28/2023